Refund & Cancellation
Last Updated: 17 Sep, 2026
At Globetrove (a unit of VMRC Overseas), we value your travel plans. However, we understand that sometimes circumstances change. Our cancellation policy is designed to be transparent and fair for our domestic travelers.
1. Cancellation Process
To initiate a cancellation for your India Tour Package, please send a formal request from your registered email address to vmrcoverseas@gmail.com. Verbal requests or WhatsApp messages will not be considered as a formal cancellation notice.
2. Operational Hours
All cancellation requests are processed during our official business hours at our New Delhi office:
- Working Days: Monday to Friday (10:00 AM – 06:00 PM IST)
- Note: Requests received during weekends or public holidays will be processed on the next available business day.
3. Cancellation Charges
Standard charges apply as per the following timeline (calculated from the date of email receipt):
| Time of Cancellation | Cancellation Fee |
|---|---|
| 30 Days or more before trip | Booking Amount / Nominal Processing Fee |
| 15 - 29 Days before trip | 50% of Total Package Cost |
| 07 - 14 Days before trip | 75% of Total Package Cost |
| Less than 07 Days / No Show | 100% Non-Refundable |
4. Refund Disbursement
Approved refunds will be credited back to the original payment source (Bank/UPI/Card) within 10 to 15 working days. Please note that banks may take additional time to reflect the amount in your statement.
5. Important Conditions
- Non-Refundable Costs: Flight bookings and peak season hotel reservations (Diwali, Christmas, New Year) are often 100% non-refundable.
- Service Fee: A standard processing fee of ₹500 per person is applicable on all cancelled bookings.
- Customized Tours: Refund policies for highly customized tours depend on the non-refundable payments made to local vendors.