Frequently Asked Questions
Quick answers to common questions about your Globetrove travel experience.
How do I book a customized tour package?
Booking with Globetrove is seamless. You can select any package on globetrove.co and click "Book Now" or contact our New Delhi team via WhatsApp at +91 85719-43983 for a personalized itinerary built around your budget.
What payment methods are supported?
We accept all major Credit/Debit cards, Net Banking, and UPI (GPay, PhonePe) via our secure payment gateways. For Domestic India Tours, you can also pay a 25% token amount to confirm your booking and pay the rest later.
Are meals and transport included in the price?
Generally, our packages include Daily Breakfast, AC Private Cabs for sightseeing, and all Inter-city transfers. Detailed inclusions are mentioned in your specific tour voucher. Lunch and dinner can be added upon request.
What is the cancellation & refund policy?
Cancellations are processed as per our standard policy. Refunds for approved requests are credited back to the original source within 10-15 working days. Please visit our Refund Page for more details.
Is on-trip support available?
Yes, Globetrove provides 24/7 dedicated on-tour support. Whether you need a driver change or have an issue with your hotel check-in, our New Delhi helpdesk is just one call or WhatsApp message away.
Do I need to carry original ID proofs?
Yes, it is mandatory to carry original Govt. issued ID proofs (Aadhar/Voter ID/DL) for all travelers. For certain border regions or protected areas in India, we will assist you in obtaining the necessary Inner Line Permits.